CERTIFIED FIELD SERVICE

Case Study in Reliability

Customer had chronic fail to load and false dechuck alarms over a significant amount of time on the Titan head. A complete review of the head rebuild procedure was performed and we were able to identify a significant procedural error. This coupled with the optimization of the sensor hardware and EC settings significantly reduced fail to load and dechuck alarms. The modifications to procedure and hardware required relatively little time and no expensive subsystem upgrades. The reliability issue declined to the extent that it was removed from the top five on the Pareto chart.

Freedom from long term service contracts
 
Train your technicians for the long run

 
Focus on the issue not just the emergency

Balanceworx offers first time customers an in-depth 4 hour evaluation and consultation on your systems with no obligation. We provide a written report and proposal with each consultation. (Domestic customers only, certain terms and conditions apply)

We will provide training as focused or broad as you need. Whether its basic review of procedures, alarm codes or preventative maintenance, you set the objectives.

  • Software Installation and support (Customer supplied software)Review and configuration of user IO and user events for upgrades UPA troubleshooting of failed valves. Wiring, pressure and vacuum integrity checks.


  • Wet robot calibration and alignment.

 

Our objective is to provide a complete root cause analysis of the problems and provide solutions that are simple to complex or can be implemented over time to meet your needs or cost structures.

 

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